Privacy Policy

This privacy policy explains how Industrial Tooling Techniques (ITT India), Khasra No. 35/3, Mujeri, Sector 70, IMT Faridabad, Haryana 121004, collects and uses information when you visit ittindia.co.in or contact us.

Information we collect

When you submit an enquiry, request a quote or site assessment, or contact us by phone, email or WhatsApp, we collect the details you provide, such as your name, company, phone number, email address, location and the requirements you describe.

When you browse the website, standard technical data such as IP address, browser type, pages visited and referring page may be collected through server logs, cookies and analytics tools such as Google Analytics.

How we use your information

We use enquiry details only to respond to your request, prepare quotations, plan site visits, provide installation, service and support, and keep records of our business communication. Website analytics data is used in aggregate to understand how the site is used and to improve it.

Sharing of information

We do not sell your personal information. We may share details with equipment manufacturers or service partners only when needed to fulfil your request, or when required by law.

Cookies

The website uses cookies for basic functionality, caching and analytics. You can block or delete cookies through your browser settings; some features may not work as expected if you do.

Data retention and security

We keep enquiry and customer records for as long as needed for business and legal purposes, and take reasonable measures to protect them against unauthorised access.

Your choices

You can ask us to access, correct or delete the personal information you have shared with us, or stop receiving communication from us, by writing to sales@ittindia.co.in or calling +91 85275 78367.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.